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Return Policy

At NeonSynapse, we strive to ensure your satisfaction with our services. If you are not completely happy with your purchase, please review our return policy below.

Eligibility for Returns
• Requests for returns must be made within [X] days of purchase.
• The service or product must be unused and in its original condition.
• Certain services may be non-refundable, depending on the nature of the work completed.

How to Request a Return
1. Contact Us – Reach out to our support team at [email protected] or call +27 12 345 6782 to initiate a return request.
2. Provide Details – Include your order details and the reason for the return in your request.
3. Processing – Our team will review your request and provide further instructions.

Refunds & Processing Time
• Approved refunds will be processed within [X] business days to the original payment method.
• If applicable, service fees or processing charges may be deducted.

For any inquiries, feel free to contact us at [email protected] or visit our office at Church Street 321, Pretoria, South Africa, 0002. We’re here to help!